night. After speaking with several people from Dell's Customer Support department I was told that I had to have dropped or damaged the computer for the hinge to just break. Watch each hinge to see if bowing out or torquing the plastic. I have just experience the same issue. As they are asking me to pay for the screen replacement. I will let you know what they told me. Noise from a desktop monitor could be caused due to static charge or sparking inside the monitor. What can I do ? For the last few days I was hearing a click sound whenever I open the laptop. Dell Laptop Screens - select your series / model. I contacted Dell Support for this issue and explained them what happened. Here's how: a. For Dell Inspiron 15-3521 Replacement Laptop LCD Screen 15.6" WXGA HD LED DIODE (Substitute Replacement LCD Screen Only. Thought I would try the chat line. By this time I wasn't going to give this circus my credit card number. However Dell has a history of pre-installing other Google-related junkware, so I don't discount the possibility. Once *** contacted them the tone changed and they did not even say a thing about the cost for the fix. Pick the one that suits you best. Just now got to see this. Solved! 32. I build game-related Lego MOCs in my spare time! You might need a better firewall too, like (free) ZoneAlarm. I was always afraid to open my laptop. Granted, it might have been wise to run Norton or Adaware, but since my computer had only been online to register, I didn't think it was necessary. This limited hardware warranty covers defects in materials and workmanship in your Dell-branded hardware products, including Dell-branded peripheral products. Then I called the customer service which was really frustrating. _________________________________________. This is how to fix a Windows Laptop that's stuck on the Login Screen or Login Wallpaper. Failure to follow the product instructions or failure to perform preventive maintenance. I start to hear a sound when I closing my laptop(Like the MANISH8508 wrote " hinge is making a cracking sound when opening and closing the lid.")! After being on hold for more than an hour, I was told I was going to be sent a shipping box for repair. Had no record of my calls, and said the number I had called wasn't a dell number. The forums would be littered with complaints about this if it were true, and we are just not seeing it. External causes such as accident, abuse, misuse or problems with electrical power. Let’s remove the display and take a closer look at the screw nuts. a letter to someone, I'll hit Enter for new paragraph and see "My message has been sent!" The following picture was taken from a “healthy” Dell Inspiron 15 7000. But now I see, it is not only for me. Problems caused by using accessories, parts or components not supplied by Dell. Slip the tabs under the metal loops on the … I would run scans by Windows Defender and Adaware SE, if you have them. Today (January 8, 2016), I talked to the store manager and he said that I don't have "accidental damage coverage" so they can only repair and not replace the laptop and said only Dell could help me. We heard that this is a known issue and Dell is giving a free replacement for XPS 15 9550. And that too within 3 months. Or at the least, go here and test the firewall you're using: FYI:  When I removed the Google stuff, it was named Google. $800 purchase should last for years to come. I couldn't figure out why this was happening since the XP blocking was ON. But if you … I purchased my Inspiron 5547 on 12/28/14. Installed my Norton Antivirus and Lavasoft Adaware first off. I had a similar problem with an older model (15R), I think they're using cheap materials. Remove the two screws on either side of the panel, then using a plastic … I started actually used it from Aug 2016. I reccomend Xp firewall usually its enabled by default but u might wanna check that in control panel under "Windows Firewall". I got my x360 laptop a few months ago. I never dropped it or anything and the bottom left corner of my screen is popping out. DELL-Chris M. Do they NOT want rest of the world to know what they are telling their customers or accept in public that its a design fault, and maybe avoid paying thousands of unsatisfied customers a refund for the money they paid to get a computer oh I'm sorry its is the best selling laptop fixed and it all was because of the ever courteous Dell customer service who never wanted to accept its a design flaw and a fault on one of their best selling laptops. Same thing. loosening the nut must have let some of the silicon penetrate. This worked. The left hinge (same as the right one) is secured to the bottom cover by two screws. Note the orientations of the tabs on the U-shaped piece. It gradually keep popping up futher. Can someone please suggest me what are my options? They told me that this is a damage happened on the laptop and I am not covered by accidental damage coverage. CHROMEBOOK 11 3180 New Replacement LCD Screen for Laptop LED HD Matte. Got disconnected again. Kindly reply to the email or call us back on the below number if you are willing to get the system repaired.". Several people has faced the same problem with the same laptop model. Called again on Monday after no box was sent. Right click the driver installation file and select Properties then tap or click the Compatibility tab. So I have to pay for this one to be fixed. I can only think of a couple of reasons. Perhaps it came bundled with something you downloaded. I must either pay to fix or get the parts and fix it myself. I explained them that I’m using this laptop as everyone else does like opening a laptop to work on it and closing it when am done with my work. Click Services on System Configuration > Click and select Hide all Microsoft services > Click Disable … Step 1: Press Windows Key + R on your desktop screen to go to run command box. So, who are fed up with this, Here is the Solution FOR YOU.Thanks I will be reporting this issue to the *** so that they know what is going on and how DELL is handling such issues. And the other half probably inside in its place. I just made up my mind that I'll never back off from this until its fixed. "In the future, everyone will be anonymous for 15 minutes" - Banksy, Message Edited by brian_pwnz_you on 12-17-200601:24 PM, Forum Member since 2004   I'm not a Dell employee, Message Edited by brian_pwnz_you on 12-17-200605:59 PM. Then I've to start telling everything from the beginning (It really ***).. One Dell agent told me that it covers under "out of warranty" as I don't have any "accidental damage" from the store and I've to pay for that (around $150) to get it repaired.. ***.. How can it be under "out of warranty" when that's a defect with several laptops of the same model.. I think it highly unlikely that NSIS Google advertisements came pre-installed by Dell. These POP-UPS happend just as I was testing my connection and registering my new Dell. Select “Mouse and TouchPad”. Hoping you don’t have these issues. Both nuts that fasten the screws for the hinges are anchored in the plastic housings on the botto… That was 45 min. LaptopScreen.com - Highest quality screens for Dell laptops, tablets. My computer is still under warranty until 3/28/2016 so if I took his later advice per the warranty quoted below I would risk invalidating my warranty. It performs quite well. After spending $800 to buy the laptop this is not what we expect to hear from Dell that its not covered by the warranty and will only be covered by accidental warranty. What is not covered by this limited hardware warranty? Dell, you ought to be a bit less greedy and not embed this kind of advertising in your new computers. Before they were like you will have to pay for it, it's not covered, it's an accidental damage bla bla bla  and what not. I bought the Inspiron 5547 laptop from BestBuy, Canada in February 2015. I'm also having the same issue with my laptop and have troubles with dell's technical support. Dell Vostro 14 - 3468When we Power on laptop, it goes to Dell supportassist Again and again. What has happened to this company? I was told by a supervisor in the Out of Warranty area that if there were a problem with their hinge that caused it to break that they would recall the computers and since no such recall occurred I had to have broken it.
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