When I tried to cancel the service, I was told no one could help me because of staffing problems. So had to go online and do the chat thing. 2. Consumer Cellular has been on the MVNO scene since 1995. The overall rating of the company is 1.9 and consumers are mostly dissatisfied.. We switched to Consumer Cellular in December. Sharing your minutes, texts and web data with family or friends is easy. I am so upset with them right now I could cry. Check out Consumer Cellular customer service ratings. I bought a grandpad for my parents on 2/6/20. Basically my phone was damaged again and not very unusable and girlfriend wanted an I phone. Since the reason for the service stoppage was because of a fault at your end, we wish you to resolve this matter without putting us at risk. Switching additional Samsung Galaxy phone took a month and now can not send or receive messages with pictures. The company was founded in 1995 by John Marick and Greg Pryor and it is currently one of the largest and oldest MVNOs in the USA ((source: Consumer Cellular)).. Consumer Cellular’s target demographic are those aged 50 years and up. If you are using online chat to try resolve problem and it hits 8PM EST they just say goodbye without problem resolved. I have been your consumer for several years. For $250, in addition to a $40 monthly service plan, the Grandpad is a great way for your loved one to make calls, browse the … Enjoy hands-free calling with Bluetooth wireless connectivity. Payment anomolies. The overall rating of the company is 1.9 and consumers are mostly dissatisfied.. Consumer Cellular reviews first appeared on Complaints Board on Jul 15, 2010. Do not believe their simple activation claim! Sorry, it appears that we don’t yet have coverage in your area. I think the problem with consumer cellular is they have oversold the network and now are not able to provide the service that they advertise. Ladies and gentlemen of Consumer Cellular. Consumer Cellular's so-called "award winning" customer service is also hit or miss. The best place to purchase Consumer Cellular flip phones is the Consumer Cellular official website, where you can find their online store. ... Coverage also includes reviews… I could blame consumer cellular for not working with me on getting another phone (J7), but i'd used up my phone insurance, liquid damaged again.. consumer cellular should have understood i have slippery hands. http://consumercellularreviews.net Consumer Cellular can save you a lot of money... if you know the tricks to using the service properly. Consumer Cellular is an MVNO that operates on both the AT&T and T-Mobile networks. Texting issues resulted in the delay of texts being sent for up to 2 hours. © 2004-2021 ComplaintsBoard.com. I also called with a question, and they're customer service is AWESOME!" The latest review Cell phone service cancellation was posted on Jul 15, 2010. ", "I’m satisfied with consumer cellular … Will never upgrade again!!! Consumer Cellular is an MVNO that operates on both the AT&T and T-Mobile networks. Consumer Cellular was first mentioned on PissedConsumer on Jul 04, 2010 and since then this brand received 1397 reviews.. Consumer Cellular ranks 189 of 1495 in Telecommunications category. I was asked if I wanted to be in t mobiles network or on ATT's network so I choose ATT's infrastructure (the SIM cards are different for each network.) I did not call back as over the past week I have spent more than 3 hours on hold trying to get support/service. NEW YORK (AP) _ Intra-Cellular Therapies Inc. (ITCI) on Thursday reported a loss of $60.7 million in its fourth quarter. Until yesterday I was very pleased with your service. On the other end of the spectrum, Consumer Cellular offers the iPhone 11 Pro Max with its 12MP triple-camera system in addition to the Samsung Galaxy S20+ with its 3200 x … This 'customer' would either go without all pics or paying a tech in completing data transfer & configuration. No one from Consumer Cellular could explain how the total was calculated. I called on behalf of elderly friend to inquire why a complete data transfer wasn't done in house and user was instructed to 'keep phones together' until transfer is complete. Recent recommendations regarding this business are as follows: "Run.Run Fast! *. Consumer Cellular does have a reputation in some circles of being a smaller, regional company. Consumer Cellular was first mentioned on PissedConsumer on Jul 04, 2010 and since then this brand received 1397 reviews.. Consumer Cellular ranks 189 of 1495 in Telecommunications category. No wonder that are millionaires, By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions. It’s completely hassle-free! Basic Phones: Used to make to voice calls, send and receive SMS along with the use of USSD. The diversity in consumer cellular phones at target is categorized into three types. Yesterday Saturday 5 November 2020 around 1:00 PM I went to change the "SIM" card with a new one. Fortunately, Consumer Cellular has two no-frills phones, the Doro 7050 and the Link, that fit the bill. If that does not work they want you to master reset the phone which does nothing for the service but only resets the phone. For our average customer, that’s an annual reward of $24! Meticore is an all-natural metabolism booster plus weight loss supplement for every individual who is looking to shed excess fat stored around … I had service with Consumer Cellular for 29 days before cancelling my account. Back in 1995, Consumer Cellular—once just a tiny Pacific Northwest startup—understood the need for seniors to stay connected to experience a better quality of life. They were willing to give me 3 months back but were keeping over 400.00 dollars for a discontinued account . Consumer Cellular offers a wide array of phones, from the most basic of devices all the way up to current flagships. Consumer Cellular targets senior citizens with simpler plans, a curated selection of phone options, a focus on affordability and reliability, and a partnership with the AARP. Based in Tigard, Oregon, the carrier gears its affordable cell phone plans towards senior citizens and other light data users.. We received message from CC that it would be necessary to upgrade our phones because 3G service would soon be replaced. It took 2 weeks for a sim card to arrive and when it did, there was no service. Aside from Target, there are other independent retailers. Consumer Cellular blamed this problem on a technical abnormality with T-Mobile's cell towers. ", "I’m satisfied with consumer cellular … The statement said that they could not deduct it from my Citi card as the usual payments were made. NOT TRUE. Get unlimited talk for $20/month. The company was founded in 1995 by John Marick and Greg Pryor and it is currently one of the largest and oldest MVNOs in the USA ((source: Consumer Cellular)).. Consumer Cellular’s target demographic are those aged 50 years and up. The representative stated it happens all the time Tri-band phones will work in most other countries as well, but roaming charges will apply. Consumer Cellular got an A+ rating from the Better Business Bureau, though customer reviews are less flattering. The Consumer Guide provide product reviews that base one consumer reports on the best quality, best price and best support. Consumer Cellular. On 3/12/20 I received a bill from Consumer Cellular in the amount of $46.54. if they hadn't sent such a slick phone this would have never happened. Because Consumer Cellular is a budget-friendly cell phone provider, its offerings come up short when compared to other larger-scale companies. Initially, cellular phones started with antenna and heavy tech but it has switched to the lightweight slim carrier. Consumer Reports magazine got it wrong. You can add additional lines, this will be explained in the shared plans section. Recent recommendations regarding this business are as follows: "Run.Run Fast! The average 1 year price target among brokerages that have issued ratings on the stock in the last year is $43.67. In fact, if you sign up for their $30 a month plan, then just the discount would pay for a year’s membership, making you eligible for other discounts as well. Jailbreaking refers to privilege escalation on an Apple device to remove software restrictions imposed by Apple on iOS, iPadOS, tvOS, watchOS, bridgeOS and audioOS operating systems. Have 2 phones and neither of them working. Now I'm stuck paying under a contract with a fly by night company. Consumer Cellular is the exclusive cell phone provider for the AARP. A terrible company to do business with. These Consumer Cellular devices are available online and at several retail locations, including Sears and Target retail locations and online store. As we were talking, she said she found the problem and then the phone I was using was deactivated. Soon analyzing the market of cellular phones, companies began experimenting and manufacturing cell phones with new features. Shop Target for Consumer Cellular. consumer cellular agent Joseph C will not help me get access to my account by changing my password which i have long forgotten over the years i gave him other info requested then he wanted to have me fax my drives lic. I got a nice phone with camera & video for only $10, then payments of only about $22 (including tax) a month! There was a glitch importing our numbers from Verizon and we had to … There is some slight activity coming from this company when it comes down to resolving complaints, but so far it's neither timely, nor relevant. The Moto E6 retails for $149.99 (about £120, AU$210) unlocked from US retailers including Amazon, Best Buy, B&H Photo and Walmart. I have been your consumer for several years. AND double minutes for the first 3 months! This company is simply take the money and kick people out the door. Consumer Cellular got an A+ rating through customer reviews and they are getting more popular as time passes. My account #105293214at cc. Consumer Cellular reviews first appeared on Complaints Board on Jul 15, 2010. For my 30-day test of Consumer Cellular, I paid $30 before taxes and fees for unlimited talk, text and a few GB of high-speed data. Love Consumer Cellular. I since have stopped calling. Consumer Cellular reviews: Cons. An error had happened at your end. You can't beat that! 4.1 out of 5 stars with 38 reviews. The formula can eliminate cells that cause cellulite and help with the stimulation of cellular activity where cellulite is most problematic. A one point, it took 7 to 10 days before my data usage statistics updated. Typically it is done through a series of kernel patches.A jailbroken device permits root access within the operating system and provides the opportunity to install software not available through the iOS App Store. After 24 hrs. I finally got through in late December and spoke to Stephanie, agent ID 7228, and she said a manager would call me back, No one ever called. When the "unlimited" 35GBs of data were used up, someone from Consumer Cellular added a pricey data package to my account without my knowledge or consent. Cookies allow us to customize your experience when using our site. things have slowed down I noticed that money was still being deducted from my account so I notify CC Oops, we had a problem determining whether there’s coverage in your area. Feature Phones: Consumer Cellular’s plans start at $20 per month and most of them have shared data limits. I then stated that if it happens all the time Consumer Cellular is taking money that don't belongs to them therefore they are keeping money that they didn't provide service for. Below is the talk plans' pricing for a single line. I was on the phone with a support rep and she put me on hold, we got disconnected and she never called back. Consumer Cellular is a better network, calls always go though. ... Smartphones Target Adds 5 Consumer Cellular Phones MVNO Consumer Cellular broadens retail reach with addition of 1,800 Target … They continued to bill me for service that I did not have. Plans and Pricing. I got lied to. The phones are the Consumer Cellular Envoy at $34, the Doro Phone Easy 626 at $59, the Huawei Vision 2 3G smartphone at $99, the Motorola Moto G 3G smartphone at $99, and the LTE-equipped Huawei […] There is no reference to any disclaimers within Consumer Cellular's recorded message. and not paying attention to my account. The company I'm complaining about is Consumer Cellular, account #[protected] in the name of Nancy... We ordered two new phones from Consumer Cellular on their extended pay program. Simply login to visit the Consumer Cellular website, where you can type in your address or destination to view the Consumer Cellular coverage map for your account. A repetitive, on-hold recorded message advertises Consumer Cellular's satisfaction guarantee as follows: "Here at Consumer Cellular, we have always offered a 100%, risk-free guarantee. The solution given resulted in our losing our contacts on the phone and pictures. Several brokerages have commented on ITCI. Their advertisement of being number one in customer service does not match my experience. The latest complaint Everything about them was resolved Mar 18, 2021. Unauthorized additions to service. This all happened because we purchased a replacement phone. I am now without personal telephone coverage and your CC representative suggested that I travel 15 miles to a Target store to buy a new SIM card. I contacted them about [protected], and they said they would post a credit to my credit card no later than 11-3. American Consumer Credit Counseling (ACCC) is a nonprofit debt management company that provides consumers with personalized counseling and solutions for consolidation of debt. Its capabilities are very basic, but it'll stay connected for years to come. Was told activation would take 2 to 24 hrs. I made at least 20 calls to CC during December of 2020, and no one answered after wait times of at least 60 minutes. Fortunately, Consumer Cellular has two no-frills phones, the Doro 7050 and the Link, that fit the bill. Show More. Switch to boost mobile, huge mistake. “#1 in Customer Service among I had recently experienced intermittent service with my 2 cell phones and requested last week that the servicing towers be changed. We bought our CC Sim card from Target from a very knowledgeable Target Tech agent. Had to buy new flip phone from Consumer Cellular. This time (14th call) the phone … Consumer Cellular yesterday confirmed plans to sell into Target but offered no details. 17. $149.99. Now that Overview. Skip the website and pick up a Consumer Cellular SIM card at a Target retail store. Get unlimited talk for $20/month. I spoke to a representative on thursday october 1st. Consumer Cellular review: What users say. I turned cc into bbb. Consumer Cellular gives you 4G LTE coverage from both AT&T and T-Mobile. I canceled my service in January but they continued to take money out of my account for over a year. Top 10 Best Consumer Cellular Phones Unlocked Stephanie also stated that we could not port in our number without buying a second line and waiting for another Sim card (this is actually not required!!) Murray F. Feller, [protected]. Locations & Devices Available. I terminated service with Consumer Cellular on Sept. 1, 2020. The signal was poor so I returned the unit on the same day to Target. Consumer Cellular Connect Plans - Plans with Talk, Text, and Data This isn't the first time that consumer cellular has done this. If a good throttling is in order, it should be swiftly administered to Consumer Cellular and their duplicitous trade practices. When you have a signal or reception issue they always want to blame the sim card they sent. Stay in touch with affordable, no-risk cell plans and phones from Consumer Cellular. And thus, a simple, economical cell phone service providing seniors with flexibility, … 38. I signed up for three lines of "unlimited" talk, text, and data. I was to receive 2 new SIM cards after which I would call in to CC for their activation. Consumer Cellular Cell Phone Accessories - Buy Consumer Cellular accessories, car and home wall chargers, headphones, covers, pouches, batteries, memory, armband, cases, handsfree, car window mount holder docks, usb data cables at AccessoryWiz.com I tried to switch to Consumer Cellular from ATT in November 2020. The next day we noticed that our original phone, the one not replaced, could send texts but no longer receive them. The customer service there is very poor. I kept my original numbers and was out of the store in less than an hour. The latest review Cell phone service cancellation was posted on Jul 15, 2010. The Target tech installed them, created the consumer cellular account. Choose from contactless Same Day Delivery, Drive Up and more. Moreover, there are many independent local retailers and Target local stores where you can also find Consumer Cellular phones for seniors. You can add additional lines, this will be explained in the shared plans section. We purchased phone from CC and the instructions claim simple activation. No Service. TARGET stores are the Consumer Cellular’s official representative, thus you can always visit a local Target store and try your luck there. Get 250 minutes for $15/month. By the time the problem was finally remedied, Consumer Cellular users may have exceeded their data limit without knowing it. Retired from pueblo CO 07/08/2020. Consumer Cellular reviews first appeared on Complaints Board on Jul 15, 2010. I am a hospice nurse and due to Covid I was so busy So-called customer service about as helpful & rude as k-mart staff. Stay in touch with affordable, no-risk cell plans and phones from Consumer Cellular. The latest complaint Everything about them was resolved Mar 18, 2021. (Image credit: Future) Moto E6 price and release date. The Consumer Cellular Link II flip phone delivers a convenient way to talk, text and more. I lost my business due to Covid. There was never anything wrong with my original phone. Explore available cell phones and plans from Consumer Cellular. Compare top brands through in-depth research & articles, brand comparisons, buyers guides, and customer reviews. With Consumer Cellular you get either 250 minutes or unlimited minutes. I bought a phone in 2019 and got service through consumer cellular. customer support. Consumer Cellular's "100% Risk-Free Guarantee" is also worthless. CC then said I had to buy a new phone to get service, when that arrived a week later, I still had no service. Below is the talk plans' pricing for a single line. Target / Electronics / consumer cellular phones (119) ... 4.1 out of 5 stars with 17 reviews. If you are already a member, you get a 5% discount on your phones and service and a 30% discount on accessories. BTIG Research cut their price objective on Intra-Cellular Therapies from $80.00 to $40.00 and set a "buy" rating on the stock in a research report on Monday, November 2nd. This company advertises 5 bars signal all over the us but if you come to wi you only get 2 bars. No matter where you live, odds are there is a Consumer Cellular location near you. This MVNO (Mobile Virtual Network Operator) - runs on the AT&T and T-Mobile networks, and although not the cheapest they provide simplicity and value.. If you’re not completely satisfied within 30 days (data use is limited to 500MB) of activation of your service, cancel and pay nothing. Navigation is easy thanks to the bright 2.8" and 1.7" dual screen displays, and dual mic… when i gave him all the right acct info i need help with a problem with my phone a simple battery is what i need and making jump thru hoops is totally aggravating esp when i proved we have an account. Consumer Cellular deleted my voicemail account. Check with my credit card and still no credit posted. Cellu-Shape is an excellent choice for those who want to have their skincare routine involved in their beauty routine. Consumer Cellular has an average consumer rating of 1 stars from 64 reviews. She... Write review. Avoid this carrier!! 2. Consumer Cellular's new GrandPad ($200 up front or $10 per month for 20 months, plus $40 per month for unlimited use) is a highly customized … Get 250 minutes for $15/month. Reviews for the real world. and still no service I called them again from my other phone. The Doro 7050 for Consumer Cellular is a rare affordable-yet-future-proof LTE voice phone. Great Service! Lousy. Had several earlier billing issues with them. I had to buy a new phone also. Get $50 for any new line of service thru 3/31/2021. Minneapolis – Target’s U.S. stores nationwide began offering five cellphones yesterday with service from MVNO Consumer Cellular, Target said. Consumer Cellular employees would routinely use the phrase, "These are legitimate charges." They have the widest selection of all their phones there. I feel I do not owe the phone bill of $21.15 plus $5.00 late fee. {{ alertCountText('You have {0} alert{1}!') Later that month a received a final bill in the amount of $385.87. I agree they made me upgrade to the 4g network and works worse then the 3g network. Consumer Cellular Postpaid Moto G Power (64GB) - Black. Limited high-speed data usage (only 20GB of … This representative was very helpful and after about 45 minutes our service was restored. After spending a considerable amount of time on the phone with consumer cellular the grandpad was finally connected; however it didn't last. Consumer Cellular Connect Plans - Plans with Talk, Text, and Data $29.99. On the other end of the spectrum, Consumer Cellular offers the iPhone 11 Pro Max with its 12MP triple-camera system in addition to the Samsung Galaxy S20+ with its … A+ BBB rating; Poor user reviews; Consumer Cellular scores a powerful A+ rating from the Better Business Bureau, although user reviews of the service are far less positive, with just over a one-star rating on BBB, and a 1.5-star rating on Trustpilot. In the meantime they also charged my card (which they said they couldn't do). The rep said that they have 5g phones in stock. Consumer Cellular reviews: AUTOMAITC WITHDRAWLS. Simple, honest reviews you can trust. And the phones Consumer cellular sends to you, have an attraction to liquids. See reviews, photos, directions, phone numbers and more for Consumer Cellular locations in Bluffton, SC. The latest complaint Everything about them was resolved Mar 18, 2021. Recent recommendations regarding this business are as follows: "Run.Run Fast! To learn more, refer to our Privacy and Security policy. Explore available cell phones and plans from Consumer Cellular. Read Consumer Cellular user reviews before switching. No configuration was done and new cell went into sleep thus terminating transfer. Today my cellphone went dead and when I called in to CC I was told that the new SIM card which had NOT YET BEEN RECEIVED, had been activated and that the SIM card presently in my phone was no longer functional. You don't even have to pay postage to return your phone." Consumer Cellular was first mentioned on PissedConsumer on Jul 04, 2010 and since then this brand received 1397 reviews.. Consumer Cellular ranks 189 of 1495 in Telecommunications category. I sent them a check for the full amount which they cashed on 10-14-2020. They are for internal purposes only, and your information is not sold for third-party use. ", "I’m satisfied with consumer cellular … Very expensive unlimited talk and text plans compared to the other cell phone service providers the new unlimited talk and text rates are competitive with the other carriers. Consumer Cellular is a GSM carrier with coverage in all 50 states. I spoke with several customer service agents and supervisors about my bill. I say if you want something done, make sure you do your home work and not rely on someone else to do it for you. The overall rating of the company is 1.9 and consumers are mostly dissatisfied.. For a wide assortment of Consumer Cellular visit Target.com today. 1. When I first signed up they said my ATT phone was fine. I went to the CC near my house to "Target" in the South Shore Mall Braintree MA. All rights reserved. AT&T’s coverage is the third-best in the nation, at 58%, while T-Mobile is number two, with 59% coverage. The reviews on Yelp are also critical, where the carrier has a … Wireless Value MVNOs!” Read More, As an approved AARP provider, Consumer Cellular has been offering members exclusive discounts for over 12 years, and continues to provide members a 5% discount on monthly service. Ladies and gentlemen of Consumer Cellular. Attention: By continuing to browse, you consent to our use of cookies. Everything we do is backed by our risk-free guarantee. i will cancel my account when i find another cell provider and i strongly suggest that people not use consumer cellular and i will tell everyone i know not to use consumer cellular for there provider, I tryed to get service thru consumer cellular I tried my phone with no results, I ordered a phone from cc august 8th 2020 it was shipped to me, on august 14th, 2020 I sent phone back, I couid not get a signal so I could not call or text anyone, so now their billing me for a month of service I did not use. I activated my consumer cellular just over three weeks ago and I am already giving them the boot. My wife and I live in a rural area and are over 80 years old, and do not wish to expose ourselves because of the Covid virus. Consumer Cellular has a great deal for AARP members, ... and considering its target demographic, there’s a decent selection at the upper end. Partnering with well-known brands and retailers, Consumer Cellular phones include nationwide coverage, and its services are located in Target stores nationwide. ... Horrible for 5 weeks living inside Target for 5th SIM 3rd device ! Write your own review. One customer service agent made a claim that Consumer Cellular's billing department was incapable of making a mistake. Switched from AT&T. }}. I had to setup my voicemail again. wait on phone to … Consumer Cellular has an average consumer rating of 1 stars from 64 reviews. Consumer Cellular began charging me for three lines of service before any of my phones were activated. Accessing my account to change password to get help with a problem with my cell phone, Linda Gervin — Newport News, Virginia, USA, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. In addition to phones, Consumer Cellular also offers a caregiving device that they call the Grandpad. Needles to say I am looking into other cell phone providers and would never suggest someone try consumer cellular. Reviews Our Story Social Help Support & FAQs ... including nearly all Target locations. ... maintains an in-store presence in major retailers such as Target, ... Consumer Cellular blocks mobile-hotspot use by default but enables that feature if you ask. Don't just vent - COMPLAIN to FCC and other authorities. I also receive daily harrassing calls from CC and my credit has been affected by this. Aside from Target, there are other independent retailers. I received a bill from Consumer Cellular that contained incorrectly calculated amounts of service plan charges, fees and taxes. Consumer Cellular has an average consumer rating of 1 stars from 64 reviews. The company started my billing cycle before I received their SIM cards for insertion into my phones and before I received a phone that I purchased from Consumer Cellular. 503 reviews of Consumer Cellular "I'm new to this company, but so far it seems pretty great! Unethical business practises. Overview. This entire two-step system is available for under $60. SO much BETTER than that Metro PCS CRAPOLA!!! If they sent a t mobile they say t mobile is bad and you should have an att sim card but if you have an att sim they tell you to use t mobile as att is bad. Find convenient Consumer Cellular locations anywhere in the country. This is unacceptable!!! If not, with the current postal delays, we may not see the new SIM card for several days to a week-not acceptable.
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